Pending Cashback/Reward contains amounts that you have earned but can't yet redeemable. Your pending balance contains amounts from purchases made at cashback stores and/or any bonus amount that you might have earned from sDealsHub.
Current Cashback/Reward is the amount that you can withdraw immediately (minimum withdrawal limits apply).
Pending balance earned from purchases made at cashback stores usually requires 4-8 weeks wait period before which it becomes actually available for withdrawal. This is because most stores wait until their return and exchange period is over before confirming a purchase. If a merchant deems a purchase as cancelled or exchanged, the pending balance does not become available and is removed from your sDealsHub account.
These are a few things that you can be mindful of to ensure that your Cashback/Reward tracks properly:
Depending on the medium of withdrawal, the minimum amount and method is set to:
NetBanking: Rs. 100
PayTM: Rs. 10
Freecharge: Rs. 10
Non-Indian User can only avail PayPal to redeem earned Cashback:
Note: Store that offers Cashback can be withdrawn to any payment method, while Reward can be withdrawn only via PayTM or Freecharge.
Unfortunately, the cashback process is such that we have to wait for the store to confirm to us that the purchase was not returned or exchanged. Merchants also use this time to validate that the sale has met conditions for earning of cashback.
We constantly work with stores to reduce this wait period. However, just to be on the safe side we inform you that it may usually take 4-8 weeks for a transaction to be confirmed.
International users, please note that all cashback shown on your user dashboard will be in Indian Rupee, but when you request payout via PayPal, you can see the amount in USD.
So you can calculate your earning in USD by using this exchange rate - Rs. 64 = 1 USD